Return and Refund Policy for Mafia Orlando Game

Effective Date: 9/18/2024

We strive to ensure that all participants have a great experience at Mafia Orlando Game. However, we understand that plans can change. This Return and Refund Policy outlines the conditions under which refunds can be requested and processed.

1. Refund Eligibility
You are eligible for a full refund if you request a cancellation at least 24 hours before the scheduled game. Refund requests made less than 24 hours before the game will not be accepted.

2. How to Request a Refund
To request a refund, please contact us through one of the following methods: Email: [Insert Email Address]
Include your name, booking details, and the reason for the refund in your request. We will confirm the receipt of your request and begin processing your refund.

3. Refund Processing
Once your refund request is approved, we will process the refund to your original payment method. Please allow up to 7-10 business days for the refund to appear in your account, depending on your bank or payment provider.

4. Non-Refundable Situations
Refund requests made less than 24 hours before the scheduled game will not be eligible for a refund. Refunds will not be provided for participants who fail to attend the game without prior notice.

5. Rescheduling Option
If you cannot attend the game but wish to reschedule, you may request a new game date at least 24 hours before the scheduled game. Rescheduling is subject to availability and does not guarantee a refund.

6. Changes to This Policy
We reserve the right to modify this Return and Refund Policy at any time. Any changes will be posted on this page, and the updated policy will be effective upon posting.

7. Contact Us
If you have any questions regarding this Return and Refund Policy or need assistance with a refund, please reach out to us:
Email: mafia.orlando.game@gmail.com
By booking a game with Mafia Orlando Game, you agree to the terms of this Return and Refund Policy.